Orders featuring in-stock inventory will be processed within 5-7 business days (excluding holidays). Kindly note that shipping rates are calculated based on the original retail price or the full order value. For full details on expedited shipping, furniture and rugs and other shipping questions, visit our shipping page.

We recommend creating a Customer Account so you can check on the status of your order. Here, you can find your estimated ship date as well as a complete history of all your orders.

All payments are processed and collected at the time of order placement, regardless of lead time or back order dates.

Gift cards can be purchased here. They are delivered by email with instructions for redemption at checkout.

We update our website with estimated shipping time frames as often as possible. Please note that all lead times are approximate and are subject to change. Should this occur, you will be notified of changes to the item(s) in your order. Lead times are strictly quoted as production time only and do not include transit time. Please allow an additional 2-4 weeks for delivery. If multiple items are ordered together, the full order may ship once all items are completed. To check on the status of your order at any time, simply log into your account.

If an item is backordered, the estimated date of restock will display per item under the 'add to cart' button on each product page. These dates are estimates and are subject to change. Estimated backorder dates do not reflect shipping and processing time.

If you are not completely satisfied with your purchase, we accept returns on select items within 14 days of receipt. Items must be postmarked by the 14th day to be eligible for a refund. Please visit our Returns page to begin a return for your order.

Yes, we offer a 15% trade discount for industry professionals. For more information on our trade program, see here.